How does an order work at Granvogl?

Auftragsablauf Granvogl
Auftragsablauf Granvogl

If you're wondering how an order is processed at Granvogl, you're in the right place. Below, you'll find detailed information about each step.

* Proof Sample: This production step is optional and entirely up to you. More detailed information can be found below in section "07: Proof Sample".

Answers
Granvogl Order Process

Order

01: Select product

Select a product of your choice from your desired product category.

02: Non-binding inquiries

In each product you will find the button “Add to inquiry basket”. Clicking on this will take you to the inquiry form:

  • Fill in the fields required for the inquiry.
  • If available, you can add a layout design as an attachment.
  • When all fields have been completed to your satisfaction, click the “Send non-binding inquiry” button

03: Processing your request

Our team will process your request. As a rule, you will receive a suitable offer on the same working day.

04: You check our offer

According to the offer you have received, select the items that appeal to you. Now you can reply to the offer with your desired items by e-mail, for example, or you can place your order with us by telephone.

05: Order confirmation and print preview

After confirming the offer, you will receive an order confirmation and the login data for our customer portal. The documents for print approval are also stored here for you.

06: Waiting for print approval

We wait for your print approval or your change requests. We only start production after print approval.

07: Production

We produce your items. You can track the current status of your order at any time in the customer portal.

08: Your items are being shipped

As soon as your order is ready for dispatch, you will receive another message from us with the exact delivery information and an e-mail from the shipping company with the consignment number and contact details.